Privacy Policy

Information We Collect

When you apply for a wholesale account or place an order, we collect the following information:

• Business name, owner name, email address, and phone number
• Business type and EIN (if provided)
• Shipping and billing addresses
• Resale certificate (uploaded during application)
• Order history and payment information
• Account login credentials (password stored as a secure hash)

How We Use Your Information

• Process and fulfill wholesale orders
• Manage your wholesale account and verify resale eligibility
• Send order confirmations, shipping notifications, and invoices
• Send reorder reminders and relevant product updates
• Improve our products and services

Third-Party Services

We use the following third-party services to operate this platform:

• Stripe — payment processing and invoicing. Stripe collects and processes payment information directly. See Stripe's Privacy Policy.
• Vercel — hosting and file storage (resale certificates, product images).
• Neon — database hosting for account and order data.
• Resend — transactional email delivery.

Data Retention

We retain your account information and order history for as long as your wholesale account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain records for tax or legal compliance.

Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your account and personal data
• Export your order history

To make a request, contact us at luckybeepress@gmail.com.

Cookies

We use essential cookies only — specifically a session cookie to keep you signed in. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

Contact

For questions about this privacy policy, contact us at luckybeepress@gmail.com.